RETURNS & EXCHANGE POLICY: All sewing machines, sergers, embroidery machines, cutting machines, furniture, software, ironing systems, special order items, designs, needles, presser feet, fabric, and service/repair parts are non-returnable. Exchanges for unopened items are accepted within 7 days of purchase for items of equal or greater value. Must have original purchase receipt at time of exchange. We have the right to amend this policy in favor of a return if a suitable exchange is not available. At that time, a 20% restocking fee of the original purchase price will be charged. All other items not listed above can be returned within 7 days of the purchase date with the original purchase receipt.